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Welcome to LightingOL!Need to reach us?Would you please fill out the form,We strive to answer all email inquiries within 4 hours during normal business hours.

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Faqs

We're here to help Allow us to guide you through any questions you may have concerning our site. The following links address frequently asked questions regarding product, shipping, returns and more..

From the big to the small, we ship it all (mostly). Every shipment method we use is trackable and insured. All shipment times are shown in business days, which is Monday through Friday (no weekends), excluding holidays. Shipment times are average and remote locations, shipments during the winter holiday season, and cases of extreme weather may exceed the mentioned shipment times.

 

To receive a refund please make sure of the following:
All returned merchandise must be in resalable condition
The product must be free from scratches and/or defects
All merchandise cannot have been installed
You must have the original packaging for the item
There cannot be any writing or labels on the packaging for the item

 

Transaction Security:We electronically verify each transaction with the credit company, processing only those orders if the credit company so authorizes it. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 128-bit strength. This is often symbolized on most web-browsers by a small padlock appearing on the bottom bar of the window and the address of
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Below are our current methods we accept payments for orders:

Credit Cards: Visa, MasterCard, Discover, and American Express - Card must have a billing address that can be verified through your issuing card company. (Online & Phone)
PayPal: PayPal allows members to have one personal account linked to any bank account or credit card for easy payment. For more information, visit: http://www.paypal.com.

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